Frequently Asked Questions

Do you sell individual parts to consumers or for single-bike repair?

No. Aambriona is a B2B sourcing partner for bulk orders and fleet maintenance programs. This site does not offer retail checkout.

Who are your typical clients?

Fleet operators, corporate and municipal programs, bike-share and micromobility operators, procurement teams, and B2B businesses that need recurring bulk supply in North America and Europe.

What is fleet maintenance supply?

Fleet maintenance programs focus on high-usage parts (brakes, tires, chains, cables, consumables), bulk planning, replacement sourcing by specification, and ongoing reorder support so operators minimize downtime.

How do I request pricing?

Use our Request a Quote form. Include part numbers, specifications, and estimated quantities. We provide custom bulk quotes — not per-unit retail pricing on the website.

What should I include in an RFQ?

Company name, business type, product category, detailed specs or part numbers, estimated quantity, and any BOM or spec files. The more detail you provide, the faster we can quote accurately.

Is there a minimum order quantity (MOQ)?

MOQ varies by product and supplier. We will confirm MOQ and lead times when we review your RFQ. Fleet and ongoing programs may have different terms than one-time bulk orders.

What are typical lead times?

Lead times depend on product category, specification, and shipping destination. We provide estimated lead times with each custom quote. Urgent requirements can be noted on your RFQ.

Do you ship to North America and Europe?

Yes. We support B2B clients across both regions. Shipping terms, costs, and logistics are outlined in your quote after requirements are confirmed.

Do you source directly from manufacturers?

We source through trusted supplier networks and established supply partners across Asia. We represent our relationships accurately and do not claim direct factory relationships unless explicitly confirmed for a specific program.

Which brands can you supply?

We can source many industry names (e.g. Shimano, KMC, FSA, Jagwire, Kenda, and others) based on availability and your specifications. Brand names on our site are for reference; Aambriona is not affiliated with those brands unless otherwise stated.

How quickly will you respond to my inquiry?

We aim to respond to RFQ submissions within 1–2 business days. Complex or multi-line requests may require additional time for supplier confirmation.